Our return policy is designed to make your shopping experience as seamless as possible. Learn more about our hassle-free returns and exchanges here.
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
OUR RETURN POLICY RETURN PROCESS
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
104 Western Ave, Surulere, Lagos
104 Western Ave, Surulere, Lagos, Nigeria
Surulere, Lagos 100001
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
● Items customers personally pick from our office in person
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
● The item must be in good shape as we give you
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly’s Return and Refund Policy Generator.